MVP - a term the startup worlds knows and loves. The popularisation of the 'lean startup methodology' over 10 years ago has seen a dramatic shift in product developments focus on market validation and customer feedback loops.
If you haven't seen the video 'First Follower: Leadership Lessons from Dancing Guy' by Derek Sivers yet, then it is a must see for anyone looking to start a movement and gain momentum for their startup. If you have seen it - watch it again.
There are plenty of fantastic blogs out there that talk about Customer Success (Lincoln Murphy being an example of one of the leaders in market), but no matter how many blogs you read Customer Success is a such a quickly growing market that new tips and tricks are surfaced daily.